Last updated: February 2026
Reading Chest Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website readingchest.co.uk.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
Who we are
Reading Chest Limited is the data controller responsible for your personal data.
Contact email: info@readingchest.co.uk
Information we collect
We may collect and process the following information:
- Information you provide when registering, subscribing, completing forms, or contacting us
- Transaction and subscription details
- Communications you send to us
- Technical information such as IP address (anonymised where possible), browser type, and device information
How we use your information
- To provide and manage your Reading Chest subscription
- To communicate with you about your account or service
- To improve our website and services
- To send reading tips and updates if you have opted in
- To meet legal and accounting obligations
Legal basis for processing
We process your personal data under the following lawful bases:
- Contract – to provide our subscription service
- Consent – for marketing and optional cookies
- Legitimate interests – to improve and secure our website
- Legal obligation – for accounting and regulatory requirements
Sharing your information
We only share your data with trusted third parties where necessary, including:
- Payment providers (such as Stripe)
- Email and customer support services
- Website analytics providers (only where consent is given)
We do not sell your personal data.
International transfers
Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards such as standard contractual clauses are in place.
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing
- Request data portability
You can exercise these rights by emailing info@readingchest.co.uk.
Data retention
We only keep your personal data for as long as necessary for the purposes set out in this policy, including legal and accounting requirements.
Cookies
Cookies are small text files placed on your device when you visit our website. They help the website function properly and allow us to improve your experience.
Essential cookies (always active)
These cookies are necessary for the website to function and cannot be switched off. They include:
- Login and session cookies
- Security and fraud-prevention cookies
- Subscription and checkout functionality
- Plausible Analytics (privacy-friendly and does not store identifiable personal data)
Plausible Analytics is used to understand general website usage and does not track individuals or use cookies that identify you.
Optional cookies (require your consent)
We only use the following cookies if you give consent:
- Google Analytics – to measure website traffic and improve our services
- HelpScout – to provide live chat and customer support
- Meta (Facebook) Pixel – to measure advertising performance and show relevant ads
Managing your cookie preferences
You can choose whether to accept or reject optional cookies when you first visit our site.
You can change or withdraw your consent at any time by clicking the “Cookie Choices” link at the bottom of the website.
You can also control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
Third-party cookies
Some cookies are set by third-party services we use. These providers have their own privacy policies:
- Meta (Facebook)
- HelpScout
Links to other websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this policy or your data, please contact:
Email: info@readingchest.co.uk